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Phone: 091 773 910
Email: info@gcil.ie

CHARITY NO: 20041120 CHY NO: 13315

FAQ's

Below is a list of Frequently Asked Questions, if you have a query which is not listed below please contact us on (091) 773910 or email us at info@gcil.ie

Q. Who can use the Galway Centre for Independent Living Transport Service?

The Transport Service can be used by people with disabilities and/or mobility issues who are Members of Galway Centre for Independent Living Transport Club.

Q. How do I become a Member of Galway Centre for Independent Living Transport Club?

You can join Galway Centre for Independent Living Transport Club by completing a Membership Application Form. Membership is free of charge.

Q. How does a person arrange transport?

Transport can be booked by calling the Galway Centre for Independent Living office the day before your travel time.  For bookings outside of this notice every effort will be made to accommodate your request.

Q. What days and times does Galway Centre for Independent Living Transport Service operate?

Galway Centre for Independent Living Transport Service operates depending on the needs of the Service Users. We endeavor to meet all requests.

Q. What areas does the Galway Centre for Independent Living Transport cover?

All areas of Galway City and County are covered. Requests for transport outside of the County will be provided depending on availability.

Q. Does the person with a disability have to be accompanied by another person?

This depends on the needs of the service user.

Q. How do I apply for a Personal Assistant Service?

Galway Centre for Independent Living will send you an application form, once this form is completed and returned, it will be forwarded to the HSE Disability Services to apply for funding for a Personal Assistant Service. You will then be entered onto the HSE wait list for a service.

Q. What criteria are necessary to qualify for a Personal Assistant Service or to go on the HSE Disability wait list for a Personal Assistant Service?

Applicants must have either a physical and/or sensory disability and be aged between 18 and 65 (applicants older than 65 must apply for Home Help Services directly through the Home Help Department in the HSE)

Q. How long is the wait list?

The HSE will prioritise applicants according to their needs identified on the application form.  At present the HSE are advising that there is no new funding available to applicants.

“I am confident that I can pick up the phone or drop into the office, and the staff at Galway Centre for Independent Living will handle any query I may have. They allow me to manage my own service flexibly, providing support, if I need it, to ensure that I have full control and choice over my Personal Assistant service”

John Conneely, Leader with Galway Centre for Independent Living

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